Terms and conditions

Nothing in these Terms and Conditions shall affect your statutory rights under the law of England.

Prices

Prices and the availability of items are subject to change without notice. We at Pipeblower Publishing make every effort to ensure that all prices and technical information is correct. In the unlikely event of an error, we cannot be held responsible for any inaccuracies at any time. If there is any price increase caused by an error on your order, we will notify you before processing your order. The prices published on the Pipeblower Publishing website apply only to orders placed over the Internet. These prices may vary when purchased using other methods.

Payment

Payment for purchases is securely accepted either by credit or debit card through PayPal. All orders placed on our website are accepted at our discretion; in some instances where the value is high we may ask for payment to be made directly into our account. In the event of a payment problem, if no attempt has been made by the customer to resolve the problem, we reserve the right to cancel the order after 7 days.

Title to Goods

Goods supplied by us remain our property until those goods have been paid for in full. If payment is declined by your card issuer, you will be contacted. In the event of the customer's insolvency Pipeblower Publishing reserves the right to reclaim goods for which full payment has not been made.

Deliveries

We endeavour to dispatch all orders which are in stock on the day the order has been placed. If you need delivery by a certain time please state this clearly on your order and we will do our best to oblige.

If Royal Mail Special Delivery, Parcelforce and other courier shipments are requested, please note that a signature may be required upon delivery to your address. You are responsible for your order once the package arrives at the supplied delivery address. We cannot be held responsible if the package(s) goes missing once delivered. If any goods are received faulty or damaged on receipt, you must notify us within 7 days of receiving them (via email or telephone) quoting your order reference. We cannot be held responsible for goods that do not arrive with the customer due to errors made by the customer when entering their address details. Please ensure that you check all your details before confirming your order. 

Orders and Stock Availability

All items offered on our website are subject to availability. If you do order an item and it is out of stock we will endeavour to notify you within 1 working day of your order being placed. We will keep items on back order for you unless you contact us to cancel your order. 

Fraud

In order to maintain customer security we carry out both manual and electronic security checking on all orders - in certain circumstances it may be necessary to contact you for further information. 

Website Accuracy

All pictures on our website are the best indication we can give of the original item and are for illustration purposes only. From time to time we may make small changes to the design/specification of a product. For this reason, specifications and/or colours of products may change without prior notice. Products, prices and offers are only valid at the time they are published on our website.

Security

We realise that the internet is based on trust, so we make security our number one priority. PayPal is recognised worldwide for its high level of security and no card details are ever sent over an unsecured connection.

Complaints

If you have any complaint about our service, please contact us. We will treat your complaint fairly and confidentially, and we will endeavour to respond to all complaints within five working days.

Copyright

The web site design, underlying source code and software (including applets) are the copyright of Pipeblower Publishing. All text, graphics, the selection and arrangement thereof, and all software compilations and all other material on this website are the copyright of Pipeblower Publishing, or their content and technology providers. All rights reserved. Permission is granted to copy and print portions of this website for the sole purpose of placing an order with Pipeblower Publishing. Any other use of materials on this website without the prior written permission of Pipeblower Publishing is strictly prohibited.

Governing Law

Your use of the Pipeblower Publishing website and the purchase of any products using the Pipeblower Publishing website will be governed by English Law and will be deemed to have occurred in the United Kingdom.

Disclaimer

TO THE FULLEST EXTENT PERMITTED AT LAW, PIPEBLOWER PUBLISHING IS PROVIDING THIS WEBSITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THIS WEBSITE OR ITS CONTENTS INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, PIPEBLOWER PUBLISHING DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEBSITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability information is subject to change without notice. Except as specifically stated on this website, to the fullest extent permitted at law, neither Pipeblower Publishing nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.